How We Protect Your Story
Your story isn't just data.
It's your life, your memories, your voice.
We built Dear Grandchild to treat it that way.
You Own Everything
Everything you write, upload, or record belongs to you. Not us. Not anyone else.
We don't sell it.
We don't use it for ads.
We don't use it to train AI.
Your story stays yours.
Private by Design
Your content is encrypted using the same standards banks use — both while it's being sent and while it's stored. Access to our systems is restricted and monitored.
We only access your content when it's necessary to provide the service you're using — like preparing a printed keepsake you ordered, or helping you with a support request you initiated.
Outside of that, your memories are yours alone.
Stored With Care — Not Assumptions
We take preservation seriously. It's the reason this platform exists.
But we're also honest: no digital platform can promise forever. Technology changes. Companies change. The world changes.
That's why we give you the ability to export and keep copies of everything you store — at any time, for any reason. Your memories should never be locked inside any one service, including ours.
You Control What Gets Shared
Nothing is sent to anyone unless you choose. When you do share something:
You decide what goes out.
You decide who receives it.
You decide when.
Once something is delivered, it belongs to the recipient — just like a letter or a photograph in the real world.
Your Story, Your Truth
We don't judge, verify, or rewrite your experiences.
This is your space to tell your story in your own words.
Built for Real Life, Not Perfect Conditions
We've designed this platform knowing that families are complicated, memories are emotional, and stories aren't always agreed upon.
This isn't about being right. It's about being heard.
This Is Not a Will or Legal Instrument
Dear Grandchild is a place to preserve and share your memories. It is not a substitute for a will, trust, or any legal document. The delivery instructions you set here may not be legally enforceable.
If you need to make legal arrangements for your estate, please consult a qualified attorney.
Why This Exists
Because sometimes the words don't get said.
Sometimes the stories don't get passed down.
Sometimes there's no one left to ask.
This is a place to make sure they do.
Questions or Concerns?
If you have questions about how we protect your content, or if you have a security concern, we want to hear from you.
For the complete legal details, see our Terms of Service and Privacy Policy.